What are the Duties and Responsibilities of a Property Manager?

Property managers are often hired by property owners who handle multiple properties. They are not just responsible for the job as employees; they have to carry it out with the same will and determination as the owner. Property owners do not sell property; hence, they manage it. Their goal is to meet their maximum financial goals and develop management skills. This article is going to focus on the duties and responsibilities of a responsible property manager.

The Duties and Responsibilities of a Property Manager

Determine the rent price

To calculate a property’s rental rate, a property manager does a market analysis, taking into account elements including location, amenities, and condition. Ensuring a fair and appropriate rental price for the owner aids the management in determining the property’s profitability and competitiveness in the neighborhood market.

Prepare vacant units

A property manager is responsible for preparing vacant units and ensuring they are clean, safe, and ready for new tenants. This involves a thorough cleaning of the unit, including floors, walls, windows, and appliances. Any necessary repairs, such as fixing leaky faucets or replacing damaged walls, are also made. The unit must be up to code, with smoke detectors, carbon monoxide detectors, and fire extinguishers checked. If pests are present, a professional pest control company may be hired.

Advertise rental vacancies

A property manager plays a crucial role in advertising rental vacancies, ensuring that they create compelling advertisements that attract potential tenants and fill vacancies quickly. You can use high-quality photos to give clearer emphasis to the details and features of the place. Use descriptive language to create a vivid picture of what it would be like to live on the property. Provide a compelling description of the property that includes its location, size, amenities, and special features. 

Screen and approve tenants

As a property manager, one of your primary responsibilities is to screen and approve tenants for the properties you manage. This process is crucial to ensuring that you find reliable and responsible tenants who will pay rent on time, take care of the property, and comply with the terms of the lease agreement. This process may include requiring a rental application, running a credit check, checking references, and conducting a background check. 

Handle complaints

How good you are at dealing with tenant’s complaints is essential to this line of work. Complaints should be handled promptly and professionally to maintain positive relationships with the tenants and ensure their satisfaction. The manager should be able to communicate clearly, listen actively, show empathy, and be quick to take action. By doing this, you can minimize the chances of getting a complaint in the first place. 

Carry out maintenance and repairs

Another responsibility of a property manager is to ensure that the property is well-maintained and remains in good condition. You may consider creating a maintenance schedule and developing an outline of what needs to be carried out weekly or monthly. Keeping in touch with the tenants and listening to their repair requests means a lot to successfully carry out maintenance and repairs.

Supervise on-site employees

To effectively supervise on-site employees, specific tips might include: providing clear and precise information; providing training; communicating regularly; fostering a healthy and light work environment; and leading by example. By following these tips, you can effectively manage your on-site employees and ensure that your property is well-maintained and running smoothly.

Handle evictions and move-outs

Knowing the laws before executing evictions is critical for a property manager. If a tenant is subject to eviction, it’s important to have proper communication and to explain the reasons behind the decision. You should also follow the proper laws set by the local or national authorities to avoid complications. If a tenant is entitled to a security deposit refund, make sure to return it promptly and follow state laws.

File taxes 

Various tax obligations are one of the duties of a property manager. Reporting rental income and subjecting it to federal and state income taxes is a major obligation. Property managers must report rental income, deduct expenses, comprehend depreciation, and possibly hire a tax expert when filing their taxes. You can complete your tax obligations and reduce your tax liability by remaining organized and knowledgeable.

Keep records and regulate reports

A property manager is responsible for maintaining accurate records and regulating reports to ensure smooth operations. They must keep detailed records of financial transactions, such as rent payments, expenses, and repairs, to track income and expenses. Property management software can automate tasks like rent collection and maintenance requests. Regularly reviewing financial reports helps identify potential issues early and take corrective action. 

Types of Property Management

Residential Property Management

Residential property management involves overseeing various types of residential properties, such as single-family homes, vacation rentals, multi-family homes, townhouses, condominiums, apartments, manufactured homes, and real estate-owned (REO) properties.

Commercial Property Management

Commercial property management involves overseeing non-residential properties, such as public accommodations, retail properties, office properties, co-working spaces, and industrial properties. Key responsibilities include managing leases, maintaining the property, and ensuring compliance with laws and regulations. Common challenges faced by commercial property managers include finding tenants, managing leases, maintaining the property, and communicating with tenants on the landlord’s behalf. Best practices for commercial property management include finding tenants, managing leases, maintaining the property, and adhering to relevant laws and regulations.

Industrial Property Management

Industrial property management involves overseeing various types of industrial properties, ensuring efficient operations, lease management, property maintenance, and compliance with laws and regulations. Examples include warehouses, factories, distribution centers, research and development facilities, and flex spaces. Managers ensure tenants maintain the property, adhere to lease agreements, and maintain leases. They also ensure the property is ready for manufacturing, marketed effectively, and well-maintained.

Special-Purpose Property Management

Special-purpose property management involves overseeing unique properties with unique construction materials, amenities, and layouts, often unique to their industry. Examples include car washes, hotels, restaurants, hospitals, and research and development facilities. Property managers manage these properties to ensure smooth operations, maintain specialized equipment, and comply with health and safety regulations.

What is the cost of working with a property manager?

Management fee

Getting yourself a manager is not free. It will take a decent portion of the overall monthly rent that you are making. Depending on the agreement, the hired manager might want to get their pay as a flat fee or as a percentage. Either way, your monthly rent collection might be affected, as might your expected cash flow. 

Maintenance fee

A property manager charges a maintenance fee, which covers routine maintenance tasks like lawn care and minor repairs. This fee ensures tenants’ satisfaction and keeps the property in good condition, with additional fees for more extensive repairs or renovations.

Leasing fee

A property manager is a crucial service for managing rental properties, and they charge a one-time leasing fee for finding and placing new tenants. This fee is significant but crucial for finding high-quality tenants, preventing costly vacancies and turnover, and ensuring responsible and reliable tenants. Understanding the leasing fee is essential in understanding the overall cost structure of property management services.

Lease renewal fee 

The lease renewal fee is usually outlined in the original lease agreement, so tenants should review their lease carefully to understand the terms and conditions.  Property managers charge this for the administrative work involved in renewing the leases. 

Skills that every property manager should have



Success in any job depends on having good communication skills, but property managers need these skills more than anyone else. You’ll have to regularly communicate with tenants, property owners, contractors, and other parties involved.  Effective communication facilitates strong relationships, conflict resolution, and the maintenance of relevant information. 


As a property manager, you will be responsible for leading a team of employees and contractors. You will need to be able to motivate and inspire your team to achieve their goals while also holding them accountable for their performance.


To attract tenants and maintain high occupancy rates, property managers need to be able to effectively market their properties. This calls for in-depth knowledge of the regional real estate market as well as the capacity to develop persuasive marketing tactics and materials.

Customer service

Tenant needs and concerns must be addressed promptly, and you must be able to do this effectively. Building strong relationships with tenants and maintaining their happiness and satisfaction will be made easier with good customer service skills. Excellent customer service does not only attract new tenants but also increases tenant retention. 


The ability to solve problems quickly and efficiently on the fly is a must for property managers. You’ll need to be able to think up original solutions that satisfy everyone’s needs, whether it be a maintenance issue, a tenant quarrel, or a financial challenge.


In conclusion, property managers play a crucial role in managing rental properties and ensuring that they are well maintained. Their duties and responsibilities include collecting rent, handling tenant issues and complaints, marketing the property, overseeing repairs, and serving as the primary point of contact for tenants. It is important for property managers to have a good understanding of the local real estate market and to stay up-to-date with relevant laws and regulations. By fulfilling their duties and responsibilities, property managers can help landlords maximize their rental income and maintain a positive relationship with their tenants. Eagle Property Management offers knowledge and learning for property management and other real estate concerns. Our team is happy to serve you.

Request a Property Management Quote